Social Media Manager

Location: Nairobi Type: Contract Application Deadline: 31st March 2023


We are looking for a talented Social Media Community Manager whose main role will be to manage various social media communication channels/ platforms for assigned brands, develop content ideas and drive community engagement.


  • Set, plan and implement social media and communication campaigns and strategies.
  • Day to day management of assigned brands social media channels.
  • Post relevant and approved content and ensure timely responses to all queries and comments.
  • Advice on creative ideas/concepts for current or potential clients that align with their brand’s objectives.
  • Respond to community feedback and engagement in a timely manner.
  • Monitor, track and report on feedback and online reviews.
  • Organize and manage events to boost brand awareness.
  • Coordinate with Marketing, Design and Communications teams to ensure brand consistency.
  • Build meaningful relationships with customers, industry professionals and journalists.
  • Stay up-to-date with digital technology trends and popular culture.
  • Experiment with new content formats and platforms to reach new audiences.
  • Report on all social media analytics and deliver standard analysis and reporting of day to day posts and campaigns.
  • Responsible for the content capture for assigned brands.
  • Other duties that may arise from time to time and as may be assigned to by Kapu Digital.

What We Are Looking For

  • Proven work experience as a community manager or similar role.
  • Ability to interpret website traffic and online customer engagement metrics.
  • Proficient understanding of Digital tools eg Hootsuite, Hubspot, Eskimi etc.
  • Knowledge of online marketing and marketing channels.
  • Create and curate high-quality, engaging content for all social media platforms including but not limited to Instagram, Facebook, Twitter, LinkedIn, TikTok, and YouTube.
  • Attention to detail, critical-thinker and problem-solver.
  • Excellent verbal communication skills.
  • Excellent writing skills.
  • Bachelor’s degree/ Diploma in communication, marketing or any related discipline

Apply Here

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