Description

We are looking for a talented Social Media Community Manager whose main role will be to manage various social media communication channels/ platforms for assigned brands, develop content ideas and drive community engagement.

Responsibilities

• Set, plan and implement social media and communication campaigns and strategies.
• Day to day management of assigned brands social media channels.
• Post relevant and approved content and ensure timely responses to all queries and comments.
• Advice on creative ideas/concepts for current or potential clients that align with their brand’s objectives.
• Respond to community feedback and engagement in a timely manner.
• Monitor, track and report on feedback and online reviews.
• Organize and manage events to boost brand awareness.
• Coordinate with Marketing, Design and Communications teams to ensure brand consistency.
• Build meaningful relationships with customers, industry professionals and journalists.
• Stay up-to-date with digital technology trends and popular culture.
• Experiment with new content formats and platforms to reach new audiences.
• Report on all social media analytics and deliver standard analysis and reporting of day to day posts and campaigns.
• Responsible for the content capture for assigned brands.
• Other duties that may arise from time to time and as may be assigned to by Kapu Digital.

What We Are Looking For

• Proven work experience as a community manager or similar role.
• Ability to interpret website traffic and online customer engagement metrics.
• Proficient understanding of Digital tools eg Hootsuite, Hubspot, Eskimi etc.
• Knowledge of online marketing and marketing channels.
• Create and curate high-quality, engaging content for all social media platforms including but not limited to Instagram, Facebook, Twitter, LinkedIn, TikTok, and YouTube.
• Attention to detail, critical-thinker and problem-solver.
• Excellent verbal communication skills.
• Excellent writing skills.
• Bachelor’s degree/ Diploma in communication, marketing or any related discipline

Apply Here

Application period has ended. Thank you for your Interest in working with us.